When a customer messages, someone replies immediatelyThe bot advises products, asks for details
and keeps hot buyers engaged
Your customers message here — the bot can bring it into one workflow
Real online shop problems
Ads bring messages, but orders are lost inside the inbox.
This happens every day in online sales: customers ask fast, repeat the same questions, message after hours, while staff cannot remember every product and follow up with every buyer.
Real insight: buyers want fast answers more than they want a human first
Most buyers do not need a staff member immediately. They need to know fast: is it available, how much is it, does it fit my need, should I keep asking or move to another shop. The bot is strongest at fast, focused answers.
Customers comment “price?”, “size available?”, “ship to province?” but only get a reply 10-15 minutes later.
Many people message at once, staff miss questions or forget to ask for phone, address, or the exact product variant.
A customer asks carefully but does not buy immediately. Nobody follows up the next day, so they buy from another shop.
Real leads, casual browsers, spam, and livestream comments mix together, so you cannot tell whether ads are producing quality buyers.
What the AI sales bot does
The bot stands at the front line to keep buyers before they leave
Answers common buying questions
Price, size, color, shipping fee, bundles, alternatives, return policy — based on the data you provide.
Asks for the right order details
Name, phone, address, product, size, color, quantity, and notes are captured as clear sales data.
Spots buying intent
A buyer asking price + shipping + availability is different from someone casually browsing. The bot marks those signals.
Brings staff in at the right time
The bot handles repeated questions first. When a buyer needs a person or is ready to close, staff get the full context.
The bot does not replace your selling instinct. It protects the first critical minutes of response speed, then brings a human in when the buyer has a clear need or is ready to close.
What the bot does
From random questions to data ready for sales
The bot is not just answering Q&A. It follows the online sales workflow: understand need, advise, capture data, create lead/order data, and remind undecided buyers.
Replies before buyers leave
Ad traffic often messages multiple shops at once. The bot responds immediately so the buyer stays in your conversation.
Asks the right questions
Fashion: size/color/occasion. Beauty: skin condition. F&B: people count/delivery time. Services: need and budget.
Captures details at the right moment
The bot advises first, then asks for phone, address, or consultation time when the buyer shows real interest.
Unified inbox
Facebook, Zalo Personal, Instagram, Website, TikTok — one inbox, one customer history, one source of truth.
Auto spam filter
AI detects bots and spam and removes them from your follow-up list — saving credits, keeping data clean, keeping reports accurate.
Hands-on setup support
No complex prompt writing. Share products, policy, and sample replies; our team helps configure the bot for real shop workflows.
AI lead intelligence
AI does the work —
score, sort, follow up the right people
Not every message matters equally. AI reads every conversation, infers intent, scores the lead, and schedules personalized follow-up — so you spend time on customers who actually close.
Automatic lead scoring
Every customer is scored 0–100 based on behavior, interest signals, and buying intent. Hot leads surface instantly on your dashboard.
Follow up the right way
AI schedules nudges — 1 hour, 1 day, 3 days — with different content per customer. Stops automatically when they reply or convert.
Spam filter — clean data
AI auto-removes bots, spam, and abusers from your follow-up list. No credits wasted, no noise in your reports.
Zalo Personal auto-message
The moment a customer drops a phone number on any channel, the system fires a Zalo Personal message — capturing the golden moment.
Omni-channel
One inbox —
every customer channel
Wherever a customer messages, you reply from one place. Conversation history, customer profile, notes — unified across channels.
Facebook Messenger
Page, comment-to-inbox, auto-reply
Zalo Personal
Auto-message once a phone is shared
Instagram DM
Story replies, direct messages
Website Chat
One-line embed widget
TikTok
Comment-to-DM, livestream
REST API
Plug into your own app
Customers can message from Facebook, Zalo, Instagram, Website, or TikTok and enter the same workflow.
The bot consults, captures leads, creates orders, labels customers, and hands off to staff when needed.
Every channel — one dashboard. Nothing slips through, no tab switching, no confused customers.
Use cases
Choose your industry — see what the bot does
Each industry has a different sales workflow. Pick the closest one to see how AI advises, captures data, creates orders, or hands off to sales.
Advise outfits, send product images, and close orders in chat
The bot understands need, budget, size, color, and occasion; then recommends product list products and asks for enough details to create an order.
Customer asks for advice
Example: work outfit, matching bag, shirt under 300k.
Bot finds matching products
Based on product list, price, images, and real product descriptions.
Bot sends images and advice
Suggests size, color, styling, and alternatives if the customer is unsure.
Bot asks for order details
Captures name, phone, address, product, and quantity for the shop.
Need-based advice
Not just Q&A. The bot guides customers toward relevant products.
Context memory
Keeps size, color, viewed products, and buying intent.
Clear order capture
When the customer is ready, the bot asks for the required order fields.
Data the bot can capture
GET STARTED
Go live in just 3 steps
Upload products & response style
Upload your products/services (Excel, link, image), write a few lines about how you want the bot to reply. AI learns your tone.
Connect your channels
One click to connect Facebook, Zalo Personal, Website, Instagram, TikTok. Every channel flows into one inbox.
Bot works — you watch reports
AI replies, closes, follows up, filters spam — 24/7. You see lead scores, orders, conversions on the dashboard. Step in when needed.
Q&A
Everything you need to know
Can't find your answer? Message us on Zalo — reply within 30 minutes.
Absolutely. The whole setup is point-and-click — you just upload your offer and write a few lines about how the bot should reply. No technical skills needed.
Yes. You write sample replies or upload your style guide — AI learns your tone, phrasing, vocabulary. The bot sounds like one of your team, not robotic.
Yes. The moment a customer drops a phone number on any channel (Facebook, website, comment), the system uses your Zalo Personal to send a message — never miss the golden moment.
Any industry that consults through chat: e-commerce (close orders), advisory services (education, real estate, healthcare, beauty — capture phone), B2B/SaaS (qualify leads), F&B (bookings/menus).
All data is SSL/TLS encrypted in transit and encrypted at rest. Compliant with international security standards. You can export or delete your data anytime.
Creating an account is free. To put the bot to work in your inbox, you pay a one-time 79,000đ activation fee — you get 1,000 AI replies, 30 days of full access, and hands-on setup by our team. No auto-renewal.
